Support
Get help with Parkify
Contact support
Email us at parkifysupport@gmail.com. We aim to respond as quickly as possible.
If you’re an App Store reviewer, include your device model, iOS version, and steps to reproduce any issue.
Send a support request
Use this form for product issues, feature requests, or general questions.
Issue categories
To help us triage faster, select a category that best matches your request:
App issues
Crashes, loading problems, or unexpected behaviour in the Parkify app.
Parking information
Missing car parks, confusion about status, or report accuracy concerns.
Account & sign-in
Help with sign-in features (if offered) and account-related questions.
Feedback
Suggestions to improve Parkify’s campus experience and reporting flow.
Report a problem (optional)
If something is wrong, you can include the details below in your email. This is especially useful if a report appears incorrect or if a car park seems missing.
- What you expected to happen
- What actually happened
- Car park name (if relevant)
- Approximate time and location on campus
- Device model and iOS version